Jan 10, 2022
$21.00 - $23.00 hourly
Empire Vapes is looking for a Customer Service Supervisor who is experienced and efficient in client focus for our retail store operations. Job duties: Oversee and assess the staff in the customer service activities. Identify potential clients and customers and maintain a good relation with them. Implement strategies to increase the potential clients for the store. implement policies and programs for client retention. Manage and solve customers’ issues, requests, and concerns. Implement and monitor store policy for customer service activities. Manage the overall maintenance of the store’s activities. Monitor the functioning and working of the staff along with the other supervisors. Monitoring the latest trends in the market and improvising the store maintenance that would attract customers. Job Requirements: College Degree. Experience: 1-2 years in the related industry.
277 Lancaster Street West, Kitchener, ON N2H 4V2, Canada Full time