Job Description: As the  Dispatcher Coordinator , the position is responsible for the following duties: -  Receive, manage, and efficiently dispatch incoming telephone calls and e-mails. -  Dispatch technicians and maintain their job schedules ensuring to prioritize the most urgent and profitable calls. -  Review/proofread, send, and follow up on quotes. -  Create job tickets from quotes or incoming calls/e-mails. -  Relay accurate information to technicians, ensuring the very best in customer experience. -  Follow up with technicians to ensure job notes and time are recorded and reported fully in our electronic jobs system. -  Oversee the whereabouts of each technician and anticipate their needs to achieve optimal performance. -  Ensure jobs flow efficiently from creation through to completion. -  Serve as a primary point of contact for customer service delivery inquiries and comments. -  Maintain on-calls schedules....