Job Description
HD Protective Services is seeking to hire an experienced Security Supervisor. As a Security Supervisor, your main duty, will be to plan, implement and oversee our company's daily security operations. We also expect you to have strong leaderships skills as you will be managing and overseeing a team across multiple yard sites.
Physical Abilities
Physical requirements include bending, stooping, rotating, lifting, standing, and working in outside weather elements. Lifting 50+ pounds.
Work in busy environment with attention to safety with workers and other equipment, which includes loud noise, dust, and heavy machinery.
Responsibilities
Oversight and mentoring of all Security Personnel.
Evaluation of contract performance and compliance (Service Level Agreements).
Training of current and new employees to contract standards.
Develop and implement goals / objectives for direct reports. Conduct employee evaluations, counseling, and discipline.
Creates, modifies, and always manages post schedules to ensure adequate coverage. Ensures schedules are properly maintained and are updated regularly.
Follows all company policies regarding timekeeping procedures, meal, and rest period breaks (where applicable), ensuring signatures and acknowledgements are properly documented (where applicable), and conducting weekly audits of timekeeping records to ensure accuracy.
Maintains regular proactive contact with Security Professionals to ensure all staff is being effectively utilized, properly trained, and ready for placement as needed.
Ensures a smooth-running operation by enforcing post specific policies and procedures through proper communication and training.
Maintains a well-organized, clean, and effective working area, and ensure all daily, weekly and bi-weekly deadlines are consistently met.
Prepares and runs all required reports as directed by managers, reviews such reports in a timely manner with management team, and takes appropriate action as necessary to address any report discrepancies or operational issues.
Able to work night and weekend shifts, as necessary.
Create and conduct safety and security training sessions for employees.
Proven ability to communicate effectively in speech and writing with members of management, law enforcement, customers, employees, and government agencies as required.
Inspect and patrol all our premises frequently.
Ensure the security, safety and well-being of all personnel, visitors, and the premises.
Provide excellent customer service.
Remain in compliance with local, state, and federal regulations.
Respond to emergencies to provide necessary assistance to employees and customers.
Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations.
Security Officer skills & proficiencies:
Written and Verbal Communication
Following Complex Instructions
Interpersonal Skills
Knowledge of Security Operations and Procedure
Manage Multiple Tasks
Knowledge of Basic Security and Fire Inspection Procedures
Lifting
Surveillance Skills
Judgment
Objectivity
Dependability
Emotional Control
Integrity
Safety Management
Professionalism
Reporting Skills
Qualifications
Job Requirements
Proven experience as security officer or guard (2 years recommended)
Knowledge of legal guidelines for area security and public safety
Familiarity with report writing (2 years of experience)
Excellent surveillance and observation skills
Tech-savvy with experience in surveillance systems
Trained in First Aid/Basic Life Support
High School diploma is required
Valid Driver’s License
Certification/ License
Security Guard License
Cardiopulmonary Resuscitation (CPR)
Automated External Defibrillator (AED)
Security Clearance Certification
Certified Protection Professional (CPP) (Optional)
Additional Information
Permanent, full-time position
What we offer:
Group insurance after three months
Group RRSP after six months
The opportunity to work with well-maintained equipment
Only applicants selected for an interview will be contacted.
Mission - HD Protective Services, through strategic planning, preparedness and experience, is committed to the enhancement of the image of the Private Sector Security Industry and fair recognition for individuals who pursue security as a professional career choice.
Vision - It is our goal to be Ontario’s Industry leader in the quality of our service and our workplace by remaining committed to our best practice principles which are the framework of our organization and guides every aspect of our business to continue to achieve sustainable, quality growth.
Predominating Technology - To be the most valued security guard agency for our valued customers by utilizing innovative technologies, not only to stay one step ahead of the competition and law breakers, but also to maintain and build the trust and gratitude our men and women in uniform receive everyday from whom we protect.
Concierge - HD Protective Services Concierge are hand selected from the best in the industry. Diligently supervised and are selected based on levels of integrity, customer service, experience. Additionally, all of our concierge are insured, bonded, uniformed and display identification at all times for highest quality concierge services.
Mobile patrol - HD Protective Services Officers can regularly check property to deter criminal activity, act as on-call security. The mobile response unit can arrive to your property in the event of being called. Our Services provide a Key holding and Alarm Response Service or ‘Locks and Unlocks’ service which can include turning off all unnecessary electrical equipment, securing all windows and fire exits and locking and alarming the premises.
Detect and Deter - Patrolling the premises of residences or building to detect suspicious activity assist tenants and ensure the safety of occupants. HD Protective Services Security Guards are hand selected from the best in the industry. They undergo a rigorous background screening and have gone through a strict licensing process in law enforcement and often times, the military as well.