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Sep 21, 2023

Restaurant Supervisor

$19.00 hourly
  • 250 Kerr Street, Oakville, ON L6K 3B2 Canada
Full time Restaurant-Food Service

Job Description:

Company Operating Name: The Mermaid (Former: The Mermaid & The Oyster)

Business Address / Work Location:  250 Kerr Street, Oakville, ON L6K 3B2 Canada

Website: www.mermaidandoyster.com

Job Title: Restaurant Supervisor (62020 – Food service supervisors)

Terms of Employment: Full time, permanent position 

Wage: $19 per hour 

Workload: 30h/week (Minimum) 

Expected Start Date: Nov 1st, 2023

Company Description: 

We are a seafood restaurant located in the heart of Oakville providing outstanding service for our community since 1999. We pride ourselves in the delivery of fresh seafood daily and excellent customer service, so you as Restaurant Supervisor will ensure we keep promoting the culture, values and mission of The Mermaid, providing prompt service and ensuring quality of all products. 

Job Description: 

  • Direct restaurant operations on responsibility for guest service and brand standards execution

  • Train staff in job duties, sanitation and safety procedures

  • Enforce sanitary practices for food handling, general cleanliness and maintenance of kitchen, dining areas and restroom

  • Ensure food service and quality control

  • Maintain records of stock, sales and wastage

  • Plan restaurant menu and determine food costs

  • Establish work schedule for staff and monitor their performance

  • Organize open and closing duties as assigned

  • Address customers' complaints or concerns

  • Deliver excellent customer service

  • Plan and arrange catering with clients

  • Participate in marketing plans and implementation

  • Plan social media posts regarding new promotions or features

Education and Experience Requirement: 

  • Minimum of  2 years of proven experience in the food service industry

  • Proven experience managing or supervising a team 

  • Post-secondary education (Bachelor’s degree of College Diploma) 

Skills and Abilities:

  • Strong communication and interpersonal skills

  • Ability to multitask in a fast paced environment

  • Ability to direct the work of others

  • Experience with social media and marketing strategies are desired

  • Fluent in English and additional languages are an asset 

Please send resume and covering letter attention to: Dave Rooney, Director of Operations, at resumes.themermaid@gmail.com

Instructions: Please indicate in your cover letter whether or not you are a Canadian citizen or Permanent Resident of Canada. Our company offers a professional team environment, as well as competitive wages, and benefits packages after probation. Only qualified applicants will be contacted. 

Invitation to all applicants: We are an equal-opportunity employer. The Mermaid is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. We encourage applications from visible minority groups including women, aboriginals and newly landed immigrants.

Employer Name:

The Mermaid (Former: The Mermaid & The Oyster)

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