Sales Supervisor

With a need for the growth of our facility operations and the sales team, we are currently looking for a passionate sales supervisor to join us.

Job duties:

• Assign, supervise and coordinate the work of sales staffs and cashier engaged in the following functions on daily basis: generating sales quotations, receiving customers and answering incoming calls, daily update of stock and inventories, bookkeeping of invoices and receipts, and other related administrative tasks.

• Draft, manage and modify daily work schedules for sales staffs including whom self.

• Ensure a smooth process of customer payments and the return of goods.

• Ensure a smooth process of replenishment of inventories (particularly for mattresses) and the sales of goods and services.

• Establish and refine the daily work procedures that need be followed by all sales staffs including whom self.

• Identify and resolve any unexpected occurrences & situations (including customer complaints) if raised. 

• Provide training sessions and safety briefings centered on the facility operation to any new hired sales related staffs.

• Directly report to management for any emergencies or issues occurred during regular business hours.

Minimum Employment Requirements:

• Completion of a bachelor’s degree is required.

• 1+ years of supervisory experience in product sales or related experience in one or more business operations, where at least one of the operations must be a department store or its product supplier.

• Proven team working experience.

• Being organized and able to multi-task in an office environment.

• A good understanding of customer record keeping and bookkeeping.

• Proficient in MS Word, Excel, and other office software as needed.