Food Service Supervisor

A&W in Kamloops, BC, is seeking  full-time, permanent, Food Service Supervisors,  to start immediately at our 7A-750 Fortune Drive location.

Operating Name: RKL Foods Ltd.

Position: Food Service Supervisor 

No# of Positions: 2

Terms of Employment: 2 years permanent 

Language Requirement(s): English

Wage: $19.50 per hour

Benefits Package (if applicable): Dental benefits, Group insurance benefits, Life insurance benefits, Vision care benefits 

Hours (each week): 32 - 40

Location: 7A-750 Fortune Drive, Kamloops BC,  V2B 2L2

Education: Secondary school 

Work Experience: Minimum 3 years experience in food preparation. 

Main duties & Responsibilities:

•    Ensures the well-being and safety of customers and staff.
•    Ensures restaurant is continually meeting production demands and standards for food safety, food quality, service times, and service experience.
•    Opens/closes the restaurant, with access to the safe and/or float.
•    In absence of senior management assigns workstations and manages breaks.

•    In absence of senior management resolves and documents any issues within their realm of authority concerning the restaurant, staff and customers according to restaurant policies.
•    Completes daily paperwork as required.
•    Trains/coaches staff side-by-side as directed.
•    In absence of senior management, the confronts poor performance of staff and praises exceptional performance.
•    It is expected that you will be working hands-on alongside the restaurant team.

Financial 

•    Completes daily and weekly accounting administration as assigned by senior management
•    Assists inventory control, ordering and cost control as assigned by senior management
•    Applies cash and food cost management principles

Customers

•    Ensures that cleanliness standards and safe food handling practices are met.
•    Ensures high level of service to guests through efficient preparation, stocking, and staff positioning
•    In absence of senior management manages accidents or complaints, implementing service recovery program
•    Ensures teams appearance is up to standard

Apply for this job if you:

• Have a passion for guest service and creating exceptional guest experiences;
• Enjoy working in a fast-paced environment
• Have excellent communication skills;
• Enjoy learning new things;
• Have a ready smile and a warm personality;
• Are available to work 32-40 hours/week. 

Posted: September 20, 2024