Help Desk Analyst

Help Desk Analyst

Global Fleet Management Inc.

Job Type: Full-time

Wage: $34.62/hour

Positrace is one of the FASTEST growing GPS Tracking and software companies in North America. We are currently hiring for an experienced Computer Systems Engineer.

Business Address and Location of Work: 5172 Kingsway Unit 250, Burnaby, BC V5H 2E8

Telephone number: +1 877 787 2231

E-mail: aerecruitmentpositrace@outlook.com

Benefits:

Health benefits:

1.-Health care plan

2.-Dental plan

Positions available: 1

Terms of Employment: Permanent position

Hours per week: 40

Job duties of a Help Desk Analyst include:

·         Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced

·         Consult user guides, technical manuals and other documents to research and implement solutions

·         Reproduce, diagnose and resolve technical problems encountered by users

·         Provide advice and training to users in response to identified difficulties

·         Provide business systems, network and Internet support to users in response to identified difficulties

·         Collect, organize and maintain a problems and solutions log for use by other technical support analysts

·         Participate in the redesign of applications and other software

·         May supervise other technical support workers in this group.

Language of work: English

Required education: Bachelor’s degree in computer science, equivalent or higher related degree

Required work experience: Experience is an asset

Please send your resume to: aerecruitmentpositrace@outlook.com