User Support technician

Job details
Salary: 36.00 hourly / 30 hours per week
Terms of employment: Permanent employment Full time
Starts as soon as possible
Vacancies: 01 vacancy

Overview
Languages
English

Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
7 months to less than 1 year

On site
 Work must be completed at the physical location. There is no option to work remotely.

Work setting
Relocation costs not covered by employer
Willing to relocate

Responsibilities
Tasks
Give access to computer networks
Report on the performance of computer systems and networks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Provide business systems, network and Internet support to users in response to identified difficulties
Perform Web-server backup and recovery operations

Employment groups 
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

-Support for persons with disabilities
Provides awareness training to employees to create a welcoming work environment for persons -with disabilities
-Support for newcomers and refugees
Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
-Support for youths
Provides awareness training to employees to create a welcoming work environment for youth
-Support for Veterans
Provides awareness training to employees to create a welcoming work environment for Veterans
-Support for Indigenous people
Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
-Support for mature workers
Provides staff with awareness training to create a welcoming work environment for mature workers
-Supports for visible minorities
Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

Who can apply for this job?
You can apply if you are:
-a Canadian citizen
-a permanent resident of Canada
-a temporary resident of Canada with a valid work permit
Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

How to apply
By email
hr.rockwoodkitchens@gmail.com