Personal Support Worker-Home Support

Work setting

• Various locations
• Work in client's home

Responsibilities

Tasks

Personal Support & Care

• Assist clients with activities of daily living such as bathing, grooming, toileting, dressing, mobility, and personal hygiene.

• Provide companionship and emotional support to promote client comfort and wellbeing.

• Support safe transfers, positioning, and the use of mobility aids.

• Assist with feeding and meal support, including preparing meals based on dietary needs.

• Observe and report any changes in physical, mental, or emotional condition to the supervising nurse or care manager.

Health & Safety Support

• Assist with medication reminders according to care plan and under the direction of a nurse or supervisor.

• Perform routine health-related tasks (e.g., non-sterile dressing changes, basic skin care) under supervision.

• Maintain safe and clean living environment, including light housekeeping related to client care (laundry, dishes, bed-making).

Light Coordination Duties (Non-Supervisory)

• Notify clients or families of staff changes or appointment confirmations.
• Answer or return routine phone calls and messages from clients or staff.
• Record shift confirmations or cancellations in client and staff logs.
• Keep contact lists and availability records up to date.
• Support onboarding by preparing orientation materials or checklists.
• Assist with confirming client address, phone number, or care notes for scheduling accuracy.
• Maintain polite and professional communication when representing the agency.

Certificates, licences, memberships, and courses 

• CPR Certificate
• First Aid Certificate

Experience and specialization

Target audience

• Persons with Alzheimer's disease
• Adolescents
• Adults
• Convalescent
• Elderly
• Females
• Infant (3 months - 11 months)
• Kindergarten age (4 - 5 years)
• Males
• Newborn (including expecting mother)
• Over 12 years
• Persons with a disability
• Persons with an intellectual disability
• Persons with mental health disabilities
• Persons with physical disabilities
• School age (6 - 12 years)
• Terminally ill
• Toddler to pre-school (1 - 3 years)
• Young adults

Additional information

Security and safety

• Vulnerable police check

Work conditions and physical capabilities

• Combination of sitting, standing, walking
• Physically demanding

Personal suitability

• Punctuality
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Initiative
• Judgement
• Organized
• Reliability
• Team player
• Patience
• Honesty