Hotel Managing Supervisor (NOC: 62022)

Jayambe Holding Corporation. O/A Travel Inn

Jayambe Holding Corporation. O/A Travel Inn has an immediate opening for an experienced Hotel Managing Supervisor (NOC: 62022) at our location in Cochrane, Ontario.

As an Hotel Managing Supervisor (NOC: 62022), you will perform some or all of the following duties:

• Greet, welcome, and professionally register guests upon arrival, ensuring a high standard of customer service, accurate documentation, and compliance with company policies and hospitality standards.
• Coordinate, assign, and actively supervise the daily activities of front desk staff, reservation agents, and other accommodation service personnel, ensuring efficient workflow, service consistency, and adherence to operational procedures.
• Develop, implement, and monitor staff work schedules, shift rotations, and operational methods to optimize productivity, maintain service quality, and meet fluctuating business demands.
• Coordinate activities with other work units or departments.
• Handle and resolve guest concerns, complaints, and service-related issues with professionalism and sound judgment, ensuring customer satisfaction and protecting the business reputation.
• Prepare and submit progress and other reports\Monitor inventory levels and order supplies, equipment, and materials required for daily operations, ensuring cost control and uninterrupted service delivery.
• Oversee the proper use, operation, and basic troubleshooting of computer systems, reservation software, and other equipment; coordinate maintenance and repair activities to minimize downtime.
• Ensure the proper operation, maintenance, and repair of computers, equipment, and machinery.
• Perform front-line duties as required, including guest services and reservations, especially during peak periods or staff shortages, demonstrating leadership by example.

Qualifications

• Completion of secondary school is usually required.
•  1-2 year of experience in the occupation supervised is required.
•  Completion of secondary school is usually required.
•  Proven analytical skills with the ability to tackle problems systematically to diagnose   issues and produce effective recommendations;
•  Multi-tasker, attention to detail, and effective time management.

Work setting

·       Rural area

Supervision

·       3-4 people

Experience and specialization

Computer and technology knowledge

·       MS Outlook

Work conditions and physical capabilities

·       Attention to detail

·       Fast-paced environment

·       Large workload

·       Standing for extended periods

·       Tight deadlines

·       Work under pressure

Personal suitability

·       Accurate

·       Client focus

·       Dependability

·       Excellent oral communication

·       Excellent written communication

·       Flexibility

·       Initiative

·       Interpersonal awareness

·       Judgement

·       Organized

·       Team player

Terms of employment: Permanent, Full time (35-40 hours/week)

Compensation: CA $25.50/hour

Location: 50 Highway 11 South, Cochrane, Ontario, P0L 1C0

To apply e-mail your resume to:  thriftlodgecochrane@gmail.com