Hotel Managing Supervisor (NOC: 62022)

Jayambe Holding Corporation. O/A Travel Inn Cochrane

Jayambe Holding Corporation. O/A Travel Inn Cochrane has an immediate opening for an experienced Hotel Managing Supervisor (NOC: 62022) at our location in Cochrane, Ontario.

As an Hotel Managing Supervisor (NOC: 62022), you will perform some or all of the following duties:

 · Greet, welcome, and professionally register guests upon arrival, ensuring a high standard of customer service, accurate documentation, and compliance with company policies and hospitality standards.

· Coordinate, assign, and actively supervise the daily activities of front desk staff, reservation agents, and other accommodation service personnel, ensuring efficient workflow, service consistency, and adherence to operational procedures.

· Develop, implement, and monitor staff work schedules, shift rotations, and operational methods to optimize productivity, maintain service quality, and meet fluctuating business demands.

· Coordinate activities with other work units or departments.

· Handle and resolve guest concerns, complaints, and service-related issues with professionalism and sound judgment, ensuring customer satisfaction and protecting the business reputation.

· Prepare and submit progress and other reports

· Monitor inventory levels and order supplies, equipment, and materials required for daily operations, ensuring cost control and uninterrupted service delivery.

· Oversee the proper use, operation, and basic troubleshooting of computer systems, reservation software, and other equipment; coordinate maintenance and repair activities to minimize downtime.

·         Ensure the proper operation, maintenance, and repair of computers, equipment, and machinery.

· Perform front-line duties as required, including guest services and reservations, especially during peak periods or staff shortages, demonstrating leadership by example.

Qualifications

• Completion of secondary school is usually required.
•  1-2 year of experience in the occupation supervised is required.
•  Proven analytical skills with the ability to tackle problems systematically to diagnose   issues and produce effective recommendations;
•  Multi-tasker, attention to detail, and effective time management.

Terms of employment: Permanent, Full time (35-40 hours/week)

Compensation: CA $36.10/hour

Location: 50 Highway 11 South, Cochrane, Ontario, P0L 1C0

To apply e-mail your resume to:  thriftlodgecochrane@gmail.com