OMIKAN TECHNOLOGIES INC. is looking for User Support Technician. Further job details are as follows : -
Location: 8963 112 St, Delta, BC V4C 4X5, Canada
Job Title: User Support Technician
Salary: $ 38.00 hourly
Vacancy -1
Terms of Employment: Permanent, Full time, 35 Hours per Week
Start Date: As soon as possible
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Supervise other technical support workers in this group
- Provide customer service
By mail
8963 112 st, Delta, BC V4C 4X5, Canada
OMIKAN TECHNOLOGIES INC.