May 28, 2025
Server Center Limited
Server Center Limited has an immediate opening for a Call Center Supervisor (TEER 2: 62023) at our location in Calgary, AB.
As a Call Center Supervisor, you would be required to perform some or all of the following duties:
- Supervise and review the work of call center agents who provide information and customer service
- Co-ordinate with clients and assign the work to team and agents accordingly
- Resolve escalated matters and liaise with call center agents to resolve them promptly
- Prepare weekly work schedules and change and setup working procedures time to time.
- Liaise with different departments both inside and outside the company such as billing and customer service for smooth operations and to provide customer services
- Responsible to prepare monthly/weekly and quarterly for review by management and also to track progress to...
201 628 12 AVE SW, T2R 0H6, CALGARY, ALBERTA, CANADA
Full time