Jul 19, 2024
Canlan Sports has an immediate opening for a User Support Technician (TEER: 22221) at our location in North York, ON.
As a User Support Technician , you will perform some or all of the following duties:
· Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
· Consult user guides, technical manuals and other documents to research and implement solutions
· Reproduce, diagnose and resolve technical problems encountered by users
· Provide advice and training to users in response to identified difficulties
· Liaise with ither IT team members to provide better services to users
· Provide business systems, network and Internet support to users in response to identified difficulties
· Document and record technical issues faced by users for reference
· Collect,...
Canlan Ice Sports, Murray Ross Parkway, North York, ON, Canada
Full time